How to login
On the web browser:
- Enter an e-mail address or the username and a password associated to your account.
- Click on the “Login” button.
On the mobile app:
- Enter an e-mail address or the username and a password associated to your account.
- Tap on the “Login” button, located on the top bar.
How to login with social media
On the web browser:
- Click on the social media you used to sign up.
On the mobile app:
- Tap on the social media you used to sign up.
How to reset your password
On the web browser:
- On the login form, locate and click on “Forgot Password”.
- Enter the e-mail address associated to your account.
- Click on the “Reset” button.
- Follow the link we will send you vie e-mail to create a new password.
On the mobile app:
- On the login screen, locate and tap on “Forgot Password”.
- Enter the e-mail address associated to your account.
- Tap on the “Reset” button, located on the top bar.
- Follow the link we will send you vie e-mail to create a new password.
Two-Factor Authentication
Two-factor authentication (2FA) plays a crucial role in enhancing web security by promptly mitigating the vulnerabilities linked to compromised passwords. In the event of a password being hacked, guessed, or even phished, it ceases to be sufficient for granting unauthorized access. Without the validation of the second factor, a password on its own becomes ineffective.
On the web browser:
- Enter the verification code we sent you via sms.
- Click on the “Confirm” button.
On the mobile app:
- Enter the verification code we sent you via sms.
- Tap on the “Confirm” button, located on the top bar.
Please not that this option is exclusively accessible to users who have activated two-factor authentication in the security section of the platform.
How to logout
On the web browser:
- Go to the main menu (⬇️), located in the top bar.
- On the dropdown menu, click on “Logout”.
On the mobile app:
- Go to the main menu (🟰)
- Tap on “Logout”.