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Login

How to login

On the web browser:

  1. Enter an e-mail address or the username and a password associated to your account.
  2. Click on the “Login” button.

On the mobile app:

  1. Enter an e-mail address or the username and a password associated to your account.
  2. Tap on the “Login” button, located on the top bar.

How to login with social media

On the web browser:

  1. Click on the social media you used to sign up.

On the mobile app:

  1. Tap on the social media you used to sign up.

How to reset your password

On the web browser:

  1. On the login form, locate and click on “Forgot Password”.
  2. Enter the e-mail address associated to your account.
  3. Click on the “Reset” button.
  4. Follow the link we will send you vie e-mail to create a new password.

On the mobile app:

  1. On the login screen, locate and tap on “Forgot Password”.
  2. Enter the e-mail address associated to your account.
  3. Tap on the “Reset” button, located on the top bar.
  4. Follow the link we will send you vie e-mail to create a new password.

Two-Factor Authentication

Two-factor authentication (2FA) plays a crucial role in enhancing web security by promptly mitigating the vulnerabilities linked to compromised passwords. In the event of a password being hacked, guessed, or even phished, it ceases to be sufficient for granting unauthorized access. Without the validation of the second factor, a password on its own becomes ineffective.

On the web browser:

  1. Enter the verification code we sent you via sms.
  2. Click on the “Confirm” button.

On the mobile app:

  1. Enter the verification code we sent you via sms.
  2. Tap on the “Confirm” button, located on the top bar.

Please not that this option is exclusively accessible to users who have activated two-factor authentication in the security section of the platform.

How to logout

On the web browser:

  1. Go to the main menu (⬇️), located in the top bar.
  2. On the dropdown menu, click on “Logout”.

On the mobile app:

  1. Go to the main menu (🟰)
  2. Tap on “Logout”.